Robotic process automation - a systematic mapping study and classification framework

Robotic Process Automation (RPA) deals with the automation of rule-based process tasks to increase efficiency and reduce costs. Due utmost importance business in industry, RPA attracts increasing attention scientific field as well. This paper presents state-of-the-art by means aSystematic Mapping Study (SMS). In this SMS, 63 publications are identified analysed. From SMS findings, aframework for systematically analysing, comparing works is derived. The discovered thematic clusters suggest further investigations develop amore elaborated structural research approach RPA.